Autoexperten — a small workshop with a big network behind it

What does the Autoexperten partnership mean?

Källa Fordonservice in Löttorp is part of Autoexperten — a national network of more than 430 independent vehicle workshops. It means we get access to the same purchasing channels, guarantee programmes and training as hundreds of other workshops across Sweden, without giving up what makes us who we are.

In practice it works like this: it is still Björn and Nauris who run the workshop, make every decision and meet you at the door. But behind us stands a network that negotiates good prices on quality parts, offers nationwide guarantees and gives us access to technical support and continuing training. So you get a small workshop with a large workshop’s resources.

Autoexperten also places demands on us. We have to follow quality standards, document every job and use approved parts. It isn’t just a logo on the wall — it’s a commitment.

What the Autoexperten network gives you

What makes the Autoexperten partnership valuable isn’t the network itself, but what it actually gives you as a customer. Here’s the concrete part:

• Nationwide guarantee — a repair we carry out in Löttorp is valid at any Autoexperten workshop in Sweden. Move, travel, commute — the guarantee comes with you.
• Roadside assistance cover — with every service you have with us you get twelve months of free roadside assistance in Sweden, Norway and Denmark. If the car stops on the E22 or in Borgholm, you call one number and help comes.
• Quality parts — we buy through Autoexperten’s suppliers, which means original parts or equivalent. Never cheap rubbish, never compromises.
• The Autoexperten card — a customer card with bonus points and offers. Not a big thing in itself, but a pleasant benefit if you’re servicing the car regularly anyway.
• Tyre insurance — protection against unexpected tyre damage. Drove over a screw? The insurance covers it.

All of these come automatically when you choose an Autoexperten workshop. You don’t have to ask for them — they’re part of how we work.

A locally owned Autoexperten workshop

There’s an important difference between being part of a network and being a branch. Källa Fordonservice is owned and run locally. Björn and Nauris live on Öland, work on Öland and have their customers on Öland. No head office decides which jobs we take or how we price them.

Local ownership means you always know who you’re talking to. Call 0485-270 70 and we answer — the same people who then work on your car. If there’s a problem we sort it out face to face, not through a ticketing system.

But that local ownership is backed by national resources. We have access to technical support for unusual faults, training programmes for new technology, and purchasing agreements that let us keep prices reasonable even though we’re a small workshop in northern Öland.

That’s the best combination: someone who knows you and your car, with a whole network behind them.

Your benefits as a customer

In short, as a customer at Källa Fordonservice you get:

• A guarantee valid across Sweden
• Free roadside assistance cover with every service (Sweden, Norway, Denmark)
• Quality parts at competitive prices
• The Autoexperten card with bonus points
• Tyre insurance
• Personal service from local mechanics

You don’t have to choose between security and a personal welcome. With us you get both.

Want to know more about what the Autoexperten partnership means for your particular car? Call us on 0485-270 70 and we’ll tell you more. You’ll find us at Wij 10 in Löttorp — the door is open and the coffee is on.